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Privacy Policy

1. PRIVACY POLICY

Data Controller: Zeugma Suit

Address: Zeytinlik Mah. Ömer Naci Sk. Zeugma Apart No: 4 İç Kapı No: 1, Bakırköy / İstanbul

At Zeugma Suit, protecting our guests’ personal data is a top priority. In line with Turkish Personal Data Protection Law No. 6698 (KVKK), we would like to explain how your data is processed and protected.

What Data Do We Collect?

  • Identity and Contact Details: First name, surname, phone number and email address (via booking and contact forms).

  • Stay Details: Booking dates and room preferences.

  • Technical Data: IP address, browser information and activity on the site (via cookies).

  • WhatsApp Communication: Information you share when you contact us on WhatsApp.

Why We Process Your Data

  • To manage your bookings and provide your stay.

  • To meet our legal obligations (such as the police guest identity notification system).

  • Google Ads and Meta (Instagram/Facebook) ads, to show you relevant offers and measure how well our advertising works.

  • To give you quick support and information on WhatsApp.

Data Sharing: Your personal data is not shared with third parties except where required by law. Anonymous technical data may, however, be shared with the partners we use for advertising and analytics (Google, Meta).

Your Rights: Under the KVKK, you have the right to find out whether your data is processed and to ask for it to be corrected or deleted. You can send your requests to [email protected] or call us on +90 505 978 17 50.


2. COOKIE POLICY

What Is a Cookie? Cookies are small text files saved on your device when you visit our website. They help the site work properly and give you a better experience.

Types of Cookies We Use

  1. Essential Cookies: Needed for site security and for the booking system to work.

  2. Analytics Cookies: Help us understand how many people visit our site and which pages are most popular (Google Analytics).

  3. Advertising and Marketing Cookies (Pixel Data): Meta Pixel (Instagram/Facebook): Lets us show Zeugma Suit reminder ads on Instagram and Facebook to people who have visited our website.

    • Google Ads Cookies: Help us show you relevant stay offers in Google search and on partner sites.

    • WhatsApp Redirect: Lets us track the interaction when you click the WhatsApp button on our site.

How Can You Control Cookies? You can block or delete all cookies in your browser settings. Please note that if you disable cookies, some features of our site (such as the online booking steps) may not work fully.

Google and Meta Ad Preferences: To turn off personalised ads shown to you by these ad networks, use the following links:

Contact Details: For any questions or feedback:

Send us your dates and we'll confirm availability right away.

We're here 24/7. Message us on WhatsApp or give us a call.